If you are a Legal Entity, you cannot combine files developed with the free version of Unity with any files developed by you (or by any third party) through the use of Unity Pro. The free version of Unity cannot be licensed by a commercial entity with annual gross revenues (based on fiscal year) in excess of US$100,000, or by an educational, non-profit or government entity with an annual budget of over US$100,000. The same goes for Trial licenses (Unity 4.x only), unless otherwise stated. Educational licenses sold via Unity or any one of our resellers are only good for a single activation. It doesn’t matter where the machines are physically located or what operating system they are running. How many machines can I install my copy of Unity on?Įvery paid commercial Unity license allows one person to use Unity on two machines that they have exclusive use of. This process is only available for purchased licenses. The Support Team can return your license manually if you provide the above information however, it can take some time. The order or invoice number used to make the purchase. The (local network) name of the machine that died. Include these details: - The serial number you were using on the machine. If you still can’t return your license, email and explain your situation. If you have licenses activated on other machines, you need to re-activate them afterwards. Visit the licensing page on the Unity Store, and select the Disable all activations button to return all activations at once. Machine not accessible for returning licenses If you encounter any error codes or other problems while returning your license, they might be caused by the following: Issue: If you are still having problems logging in, contact with returning licenses You can also receive failed login or activation errors if you or your build server exceed the login rate limit, which is 10 logins per minute. To reset your password, go to I forgot my password. Passwords are case sensitive, so make sure you enter them exactly as registered. Make sure you enter your details correctly. If you get this message but you think it’s an error, you can always return all licenses at once, and then reactivate each machine as needed. If you fail to return the license, the Unity license server sees a request from another machine and informs you that you have reached your activation limit for the license. You must also return your license before you make any hardware changes or OS changes to your machine. You must return your license before you switch machines. Return your license if you no longer need it for a specific machine. See the Unity Cloud System Status Page for status updates on all Unity servers. See this Unity Knowledge Base article: I Have Just Updated/Installed A New Operating System. Major operating system changes or updates might affect your machine’s ID, which might cause your license to stop recognizing your machine. Contact your IT administrator to find out whether there are any restrictions in place. This often occurs in closed networks, such as those at workplaces and schools. Grant or obtain write permissions to the user account you are using to activate a license. No write privileges for saving the license file They might be blocking Unity from sending and receiving data about your license file. Review your firewall, proxy, or internet security settings. For more information, see Manual license activation. Try to activate your license with a license request. If you encounter any error codes or other problems during the activation process, they might be caused by the following issues: Issue: This section provides information on the following licensing management issues:
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